Unemployment Compensation

Your strategic partner for claims and tax management

CareWorksComp works with you to deliver a comprehensive cost control program that targets unemployment tax rate reduction through successful claims management. CareWorksComp has expertise in state unemployment laws and procedures across the U.S., and can serve as your strategic partner for claims and tax management.

Coast to Coast Coverage

We offer a wide-range of unemployment compensation services available to employers from coast to coast. We can provide unemployment services anywhere in the country.

Full Service Unemployment Compensation Program

CareWorksComp offers a professional unemployment compensation cost control program. Our experienced team provides a unique, customized approach to each individual employer customer, tailoring our solutions to maximize your unemployment tax savings. Avoid the financial impact a mismanaged claim or tax rate calculation error can have on your business for multiple years.

Our comprehensive unemployment compensation program delivers unique, customized solutions to help our customers reduce and control their unemployment taxes and lower operating costs. These services include:


CareWorksComp’s staff averages 20 years of unemployment claims and tax management. Our staff helps reduce your administrative burden.

Claim Impact/Analysis

CareWorksComp provides financial analysis to determine the tax rate impact of particular claims. This is information businesses need to know in determining when or if to protest a claim as well as for tax budgeting.

Claims Management

Experienced, well-trained claims consultants will aggressively protest and appeal all unwarranted claims. Employers can avoid claim penalties and meet statutory requirements. No more dealing with time-sensitive and lengthy claim questionnaires.

Hearing Preparation/Representation

Save time and hassle by consulting with CareWorksComp on which separation issues are appropriate to challenge at hearing. Representatives conduct pre-hearing conferences so all employer witnesses know what to expect.

Benefit Charge Auditing

The improper payment rate for most unemployment state agencies is high. CareWorksComp’s auditing system will automatically check for erroneous charges applied to your account. We protest errors and track them until a credit is received.

Customized Management Reports

CareWorksComp will provide you with customized reports, making them a valuable tool in reducing your unemployment costs.

Account Review

Your assigned Account Executive can consult with you to review your unemployment experience and provide an in-depth analysis and solutions to reduce costs.

Tax Analysis

CareWorksComp can offer tax analyses, including rate verifications, joint account analysis and voluntary contribution recommendations.

Account Monitoring

Since unemployment rules and interpretations are subject to change and vary among state agencies, CareWorksComp provides ongoing attention to monitoring employer accounts, detecting errors in state agency processes and taking appropriate action for resolution on behalf of our customers.

Review of Disciplinary Issues

Discuss employee issues and disciplinary documentation with CareWorksComp prior to the employment termination to help increase win ratio claim results.


Educational sessions can be held at your location for managers and supervisors.

This service is provided to our Workers’ Compensation Group Rating and Group Retro customers only and includes the following telephonic consulting:

  • Pre termination – discuss employee disciplinary issues to help increase win ratio claim results.
  • Guidance on unemployment forms, good cases to appeal, and suggestions on identifying erroneous benefit charges.
  • Recognizing what types of separation issues are good to challenge to a hearing.
  • Information to prepare for an unemployment hearing and what to expect.
  • Steps to verify and protest erroneous benefit charges.
  • Understanding unemployment liability and the claim impact on employer tax rates.
  • How to handle work refusals based on state agency requirements.
  • Review your assigned tax rate, appeal options and additional tax savings opportunities such as voluntary contributions and joint account rating.


For more information

Questions about unemployment? Please contact CareWorksComp Unemployment Manager, Kammy Stanton, toll free at 1-800-837-3200, ext. 57165, or contact us via the form below.

We recently were involved with an unemployment claim and needed immediate advice. It was so good to find Kammy at CareWorksComp, our third party administrator (TPA). She partnered with me, coached me and eased my burden. Because of this experience with Kammy, I will continue to use CareWorksComp as our TPA and highly recommend their services to all other businesses.

Beth Boone, Boone’s Power Equipment, Inc.